Marùe Shipping Protection

Protection for your order during shipping

Marùe Shipping Protection is a service designed to protect your purchase while it is in transit.
If your shipment is reported as lost by the carrier, we guarantee a 100% refund of the amount paid, subject to verification.

What the service covers

This service applies to orders that:

• are lost during transportation,

• are not delivered and cannot be located through tracking,

• are officially declared lost by the shipping carrier.

Verification process

Before issuing any refund, our team will carry out the necessary checks with the shipping carrier to confirm that the package has been effectively lost.
Once the loss is confirmed, the refund will be processed accordingly.

Guaranteed refund

In the event of a confirmed loss:

• you will receive a full refund of your order,

• no additional costs will be charged,

• the claim will be handled promptly by our customer support team.

Why choose Marùe Shipping Protection

• Extra security for your purchase

• Full protection in case of shipping issues

• No financial risk for the customer

• Simple and transparent service

Our guarantee

With Marùe Shipping Protection, your order is fully protected.
If the shipment is confirmed as lost after verification, you will receive a 100% refund.