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Women's ankle boots made of eco suede
- Regular price
- €33,94
- Regular price
- €33,94
warmers shoe cover
Footbed shoe cover
Upper height 12 cm
Heel height 10 cm
| Size | Insole lenght |
|---|---|
| 36 | 23 cm |
| 37 | 24 cm |
| 38 | 24.5 cm |
| 39 | 25 cm |
| 40 | 25.5 cm |
| 41 | 26 cm |
Protected Payment Methods
Protected Payment Methods
- Credit and Debit Cards (Visa, Mastercard, American Express)
- Apple Pay
- Google Pay
- Shop Pay
- Klarna (Buy now and pay later or pay in 3 interest-free installments)
Shipping
Shipping
Order Tracking: Once your order is confirmed and processed, you will receive a tracking number to monitor your shipment in real time.
Processing Time: Please allow 1–2 business days for order processing. After your order is processed, you will receive a tracking number via email.
Shipping Costs: Shipping costs depend on the destination and will be calculated automatically at checkout.
Delivery Options: Delivery is available both within Italy and internationally. For international shipments, delivery times may vary depending on the destination.
Estimated Delivery Times:
• Shipping within Italy: 2–6 business days
• International shipping: 2–6 business days
Damaged Items: If your product arrives damaged, we offer a full refund. Please contact us within 2 days of delivery and include photo evidence of the damage.
For more information or assistance, please contact our customer service team:
Phone: +39 375 7853349
Email: support@maruestore.com
Free Returns
Free Returns
Returns & Refunds Policy
- Customers must request a return within 2 days of receiving the item
- Once your return is approved and the product has been received and inspected, your refund will be processed within 14 days
Return Eligibility
We accept returns for eligible items under the following conditions:
- The item must be unused, unworn, and in its original condition
- All original tags and packaging must be intact
- Proof of purchase (order confirmation or receipt) must be provided
How to Request a Return
To request a return and refund:
- You must send an email to support@maruestore.com
- The request must be sent within 2 days from the date you receive your order
- Include your order number and the reason for the return in your message
Please note: Return requests sent after the 2-day window will not be accepted, even if the item qualifies for a return.
Missed Deliveries
Refunds will not be issued if:
- You fail to collect the package from the courier
- You do not respond to the courier’s phone calls or delivery attempts
Please be mindful and respectful of the work done by our team and logistics partners.
Return Process
Once your return request is approved, we will provide:
- A return shipping label
- Instructions on how and where to send your package
Important: Items sent without prior approval will not be accepted. Refunds are issued only after we receive and inspect the returned item.
Refund Timing
If your return is approved:
- You will receive your refund to the original payment method
- Refunds are processed within 14 days from the date of return approval
- Please allow for potential processing time by your bank or credit card provider
If you haven’t received your refund after 14 days, please contact us at:
support@maruestore.com
Non-Returnable Items
- Clothing: Eligible for full refund if return conditions are met
- Accessories and shoes: Non-returnable unless the item is defective upon arrival
- Sale items
- Gift cards
- Accessories and shoes
Return Shipping Costs
Return shipping is at the customer's expense, unless the return is due to an error on our part or a defective item.
Need Help?
For any questions regarding returns or refunds, feel free to contact our support team:
+393757853349
support@maruestore.com
Support
Support
FAQ
FAQ
Got a Question? We’ve Got Answers
Premium Quality & Authenticity
Premium Quality & Authenticity
All our shoes and accessories are 100% authentic, crafted from carefully selected, high-quality materials. Each piece is designed with meticulous attention to detail, ensuring durability, comfort, and timeless style.
